The better way to get stellar design

Skip the weeks of searching, endless job boards, and spending thousands in costs. In addition, the full-time salary of securing a decent designer can be ± $100,000 per year. And finding an available full-time designer can be a challenge. Plus, there’s the issue of consistent work– with a full-time designer, you will still have to pay their salary.

Our monthly subscription is fixed and offers the flexibility to pause and resume your account as needed, or cancel anytime. Essentially you pay when you have active requests. Sounds simple? It is. No commitments, no wasted expenses. You can’t do that with a full-time hire.

We get it – you might not always have a month’s worth of design work. Perhaps you only have one or two design requests right now. This is where our subscription pause feature proves valuable. Our billing cycles operate on a 30-day cycle. Here’s how it works: Let’s say you sign up and use the service for 20 days, and then choose to pause your subscription. This means that your billing cycle will temporarily stop, and you’ll have 10 days of service remaining, ready to be used at your convenience in the future.

Once your signup payment is completed, you’ll be redirected to a page that outlines next steps. Your receipt of payment will also be emailed to you.

Within 24-hours of signup, you’ll receive a Trello email invitation to your ST Design Dashboard.

In your dashboard, you will be able to access your design queue and add requests, as well as submit messages to us and access your billing portal.

Once you have subscribed, you’ll get an email to access your dashboard via Trello. Then you’re free to add as many design requests to your queue, and we’ll take them on one by one.

Most requests are completed within two days or even less on average. However, more complex requests may require additional time, which we will highlight after receiving the request .

We prioritize direct collaboration and communication. So when you want to get on a call it’s easy to schedule a call with us, at no extra cost. While it’s not required on our part, it’s available to you anytime. 

Once we deliver the initial design, you can request as many revisions needed until you’re completely satisfied. Typically, revisions are turned around within 24 hours, with consideration for the complexity of the request, and if you request an entirely new design concept.

Our team is composed of a select group of top designers, editors, and technical experts. For specialized requests such as animations or custom illustrations, we collaborate with creative partners who are experts.

The majority of our design requests are produced using state-of-the-art design software available. As a deliverable we will provide native files for all our productions- not just the final applicable file.

No problem! We’ll continue to refine the design until you are completely satisfied.

Of course there are only a few that we don’t handle. Which includes 3D modeling, CAD, game design and complex documents, such as medical forms.

One request = 1 subscription = one stellar design. When you’ve approved your design request, you can pause your subscription until you have more requests. We’ll pick up where you left off.

Of course you can cancel your subscription at any time! However, canceling will cause your Trello board and archive of assets being closed. Also consider that if you decide to return, subscription fees may have been updated and client capacity may be maxed out at the time. We highly recommend that you pause your subscription instead.

Due to the consistently high quality of our work, we do not issue refunds.

We deliver top tier quality work. Our request deliverables typically come in at approximately 70% of the cost of equivalent agency projects. Even if you pause your subscription, our subs are archived and can be picked up at any time in the future, as long as you don’t cancel your subscription. We have you covered and there is never an additional fee, compared to typical agencies.